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Dear Customer,

Our provisioning department is primarily responsible for the provisioning of all network services including but not limited to new provisions, modifications, conversions and cessation of services. We are also responsible for the planning, consulting, implementation, configuration of all networks services.

Our aim is to ensure orders are provisioned and delivered within the agreed timescales, and to ensure quality of service, delivery and adherence to agreed SLA’s is maintained.

We are a non-customer facing department. Our working hours are 8:00 AM to 17:30 PM, Monday to Friday. Orders received after 16:00 PM will be processed on the next-working day. Fast-track orders are provided on a best endevour basis, therefore it is important to note the fulfilment of Fast Track orders are subject to network restrictions and can not always be guaranteed.

Finally on behalf of all my Team, I would like to thank you for choosing Consulting Networks.

 

Yours Sincerely,

 

Michael O’Leary
Deputy Service Manager, Network Operations.

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